Areas and Capacity Management

Last updated: July 01, 2026

Areas represent physical zones in your branch with configurable maximum capacity. ASH-Booking supports the multi-vertical model to manage different types of services and resources.

What is an Area

An area is a specific zone in the branch dedicated to a type of service:

Examples:

• Restaurant: Main Hall, Terrace, Private Room
• Hairdresser: Cutting Room, Color Room, Treatment Room
• Hotel: Standard Rooms, Suites, Wellness Area
• Pool: Olympic Pool, Baby Pool, Beach Volleyball Court

Configure an Area

1. Go to Branches → [Branch Name] → Areas
2. Click Add Area
3. Fill in:
   • Area name
   • Description (optional)
   • Maximum capacity — number of people or seats
   • Constraint (optional) — access rules
4. Save

Tip: If your business has only one space, you can create a single area called "Venue" and skip area complexity.

Time Slots per Area

Each area can have its own service time slots:

1. Go to Time Slots
2. Configure:
   • 30-minute slots (e.g., 09:00, 09:30, 10:00)
   • Custom slots (e.g., Lunch, Dinner; Morning, Afternoon)
3. Assign slots to the correct area

Multi-Vertical Capacity

ASH-Booking supports two capacity management models:

Fixed Slots Model (Restaurants)

• Capacity based on fixed seats
• Each time slot has a maximum number of bookings
• Useful for rooms with limited seating

Agenda Model (Appointment Services)

• Capacity based on resources (operators, stations)
• Each resource can handle one service at a time
• Useful for hairdressers, beauticians, consultants

Capacity Overrides

For temporary exceptions, you can overwrite an area's capacity for a specific day:

1. Go to Manage Capacity
2. Select:
   • Area
   • Specific date
   • New capacity (different from normal)
3. Save

Override examples:

• Christmas: Room reduced to 20 seats instead of 40
• Special event: Terrace at 100 seats instead of 60
• Maintenance: Room closed (capacity 0) for a day

Note: Overrides are daily. For recurring exceptions, configure schedule exceptions in chapter 04.

Resources and Operators

In the Agenda model, each area can have dedicated resources:

1. Go to Resources (in branch section)
2. Add resources:
   • Name (e.g., "Operator 1", "Station A", "Massage Room")
   • Resource type
   • Unit capacity (how many resources needed for a service)
   • Area归属 (membership)
   • Availability times (if different from branch)

Assign Resources to Areas

Each resource belongs to one or more areas. When a customer books a service, the system:

1. Finds an area with available capacity
2. Finds a free resource in that area
3. Automatically assigns the resource

Daily Resource Overrides

For absences or sudden changes:

1. Go to Resources
2. Select the resource
3. Set availability status for each day:
   • Active — normally available
   • On vacation/closed — not available
4. Save

Frequently Asked Questions

How many areas can I create?

Depends on your plan. Check limits on your contract page.

Can I have different capacity per operator?

Yes. Each operator can have different capacity (1 service at a time, 2 at a time, etc.).

How do I manage an 8-person table?

Create an area with specific capacity or use overrides to limit people for that table.

Can I modify capacity at runtime?

Yes, using daily overrides for temporary changes.