Payments and Transactions

Last updated: July 01, 2026

ASH-Booking integrates Stripe to securely manage payments, deposits, and transactions.

Stripe Configuration

Note: Initial configuration requires Stripe credentials. Contact your administrator or supervisor.

Connecting Stripe

1. Go to Settings → Payments
2. Enter your Stripe API keys
3. Choose mode:
   • Test — for testing
   • Live — for real payments
4. Save

Viewing Transactions

1. Go to Transactions in the menu
2. You'll see all transactions with:
   • Date of transaction
   • Customer
   • Amount
   • Status (completed, pending, failed)
   • Linked booking

Payment Types

Deposit

A down payment requested at booking time:

• Customer pays a portion of the service
• The rest is paid at the branch
• Reduces No-Show risk

Full Payment

The entire amount is paid online:

• Customer pays everything at booking
• No payment needed at the branch

Pay at Branch

No online payment:

• Customer pays directly at the branch

Refunds

To refund a payment:

1. Find the transaction in the list
2. Click Refund
3. Choose the amount:
   • Full — complete refund
   • Partial — specific amount
4. Enter the reason
5. Confirm

Note: Refunds are processed by Stripe and take a few business days to appear on the customer's account.