Statistics and Reports

Last updated: July 01, 2026

ASH-Booking provides dashboards and reports to monitor your business performance.

Main Dashboard

Upon login you'll see the dashboard with key data:

Bookings Chart

• Monthly — booking trends for the month
• Weekly — current week trends
• Annual — overall year trends

Key Numbers

• Today's bookings — how many bookings today
• Pending — bookings to confirm
• Confirmed — active bookings
• No-Show — customers who didn't show

Booking Sources

Chart showing where bookings come from:

• Mobile app
• WhatsApp
• Telegram
• Web (digital catalog)
• Phone (Quick Booking)

Booking Statistics

1. Go to Statistics → Bookings
2. Select the date range
3. Choose the branch
4. You'll see:
   • Total bookings in the period
   • Confirmation rate
   • No-Show rate
   • Most requested services
   • Peak hours

Customer Statistics

1. Go to Statistics → Customers
2. You'll see:
   • Total customers
   • New customers acquired in the period
   • Regular customers
   • VIP customers
   • Blocked customers

Booking Origin Statistics

To understand which channels bookings come from:

Origins Chart

In the dashboard you see a chart with:

• Mobile App — bookings made from the app
• Web Form — bookings from the public form
• WhatsApp — bookings via WhatsApp
• Telegram — bookings via Telegram
• Quick Booking — quick bookings from the app
• Phone — manually entered by operators

Filter by Origin

In the booking list:

1. Open the filter
2. Select Origin
3. Choose a specific channel
4. You'll see only bookings from that channel

Compare Origins

To understand which channels are most effective:

1. Go to Statistics → Booking Origins
2. View:
   • Number of bookings per channel
   • Percentage of total
   • Trend over time
   • Conversion rate per channel

Tip: Use these statistics to decide where to invest in marketing. If WhatsApp converts more than the web form, focus on WhatsApp.

Google Places Statistics

For companies using "Near Me" search:

1. Go to Google Places Usage Logs
2. View:
   • Total API calls made
   • Live vs Cache calls — data optimization
   • Overall cost of calls
   • Average response time (milliseconds)
   • Average number of results per search

Note: To monitor this data, the section is only visible to supervisors.

Tip: Check statistics regularly to understand your business performance and make informed decisions.