Contracts and Plans

Last updated: July 01, 2026

The Contracts and Plans system manages platform subscriptions. This section is accessible only to Supervisors (ASH-Booking owners).

Overview for Company Administrators

If you are a Company Administrator (company admin), this section is not visible. You can consult:

• Your active plan (limits and features)
• Contract status
• Expiration date

To modify the plan, contact the supervisor.

For Supervisors

Managing Plans

Plans define standard subscription configurations:

1. Go to Plans in the menu
2. Each plan has:
   • Name (e.g., "Basic", "Pro", "Enterprise")
   • Price in currency
   • Duration (monthly, yearly, etc.)
   • Details — list of included features

Managing Plan Limits

For each plan you can configure operational limits:

1. Go to Plans Limits
2. Choose the plan to modify
3. Set:
   • Maximum number of branches
   • Maximum number of bookings per month
   • Maximum number of operators
   • Other configurable limits

When a company reaches a limit, the system blocks it until the next period or upgrade.

Activate Additional Features

Additional features are optional services that can be activated/deactivated for each plan:

1. Go to App Functionalities
2. Configure:
   • Feature name
   • Price type — annual fee / one-time
   • Price
   • Active/Deactivated

Common features: WhatsApp, Telegram, Digital Catalog, Online Menu, AI, etc.

Managing Company Contracts

A Contract is the actual subscription of a company:

1. Go to Contracts
2. For each contract you'll find:
   • Associated company
   • Selected plan
   • Status — Active / Expiring / Expired / Cancelled
   • Start and end dates
   • Active features
   • Applied limits

Modify Contract Status

To update a contract status:

1. Open the company's contract
2. Click Edit
3. Change status:
   • Active — operational company
   • Expiring — remember to contact the company
   • Expired — plan not renewed
   • Cancelled — contract terminated
4. Save

Tip: Set reminders for "expiring" contracts. Timely contact reduces churn.

Status Notifications

When a contract status changes, the company receives an automatic notification email with the new status and consequences.

Payment Methods

Company administrators can purchase the plan via:

Credit Cards (Stripe)

Immediate payment with credit card. Automatic activation.

Bank Transfer

• The company receives banking details in the form
• Can send proof of payment via email
• Activation requires manual supervisor verification

Inline Purchase

After payment, the user can create their company immediately.

Best Practices for Supervisors

• Verify expiring contracts weekly
• Create differentiated plans to attract different segments
• Monitor upgrades from basic to higher plans
• Contact inactive users with resumption offers
• Analyze expired contracts to understand why they ended

Frequently Asked Questions

How do I handle an upgrade?

Modify the existing contract plan. The system immediately applies new limits and features.

Can I have custom contracts?

Yes. Create a custom plan with specific limits or different features.

What happens to automatic renewal?

If configured, the system automatically renews and charges the linked card.