Settings and Configuration

Last updated: July 01, 2026

Personal Profile

1. Click your name in the top right
2. Select Profile
3. You can edit:
   • Name and surname
   • Email
   • Phone
   • Password
   • Interface language

Push Notifications

You can enable or disable push notifications:

1. Go to Settings → Notifications
2. Enable/disable notifications for:
   • New bookings
   • Booking changes
   • Reminders
   • Campaigns

Plan and Limits

Your plan determines available features and usage limits:

1. Go to Settings → Plan
2. You'll see:
   • Active plan name
   • Included features
   • Limits (max branches, monthly bookings)
   • Renewal date

Note: For a plan upgrade, contact your supervisor or support.

Payment Methods

Configure accepted payment providers:

1. Go to Settings → Payments
2. Add or modify providers:
   • Stripe (credit cards)
   • Cash (pay at branch)
3. Enable/disable each method

AI Integration

Configure the AI system for message parsing:

1. Go to Settings → AI
2. Configure:
   • AI Provider (OpenAI, etc.)
   • API Key
   • Model to use
3. Save

AI Usage Logs

Monitor AI usage:

1. Go to AI Logs
2. You'll see:
   • Number of requests
   • Costs incurred
   • Average response time

Languages

The platform supports multiple languages:

• Italian (default)
• English

To change language:

1. Use the language selector in the top right
2. Or go to Profile → Language

Multi-channel Maintenance

ASH-Booking allows activating maintenance mode separately for each channel, without stopping the entire system.

Available Channels

1. Admin Backend — Admin panel (for non-supervisors)
2. Mobile App — iOS/Android applications
3. Booking Web Forms — Public booking forms
4. Realtime Calendar — Public branch calendars

Configure Maintenance

Only Supervisors can activate maintenance:

1. Go to Settings → Maintenance
2. For each channel you can:
   • Activate/deactivate maintenance mode
   • Enter a custom message in Italian
   • Enter a custom message in English
   • (Optional) Automatically translate the text
3. Save the settings

What Users See During Maintenance

When a channel is under maintenance:

• Admin backend: Non-supervisor users see a status page instead of the panel
• Mobile app: Users receive an error message instead of data
• Web forms: Users see the maintenance page instead of the form
• Calendars: Users see the maintenance page instead of the calendar

Note: Supervisors can always access the backend even during maintenance to make changes.

Maintenance for Single Branch

The calendar can also be put under maintenance for a single branch:

1. Go to Branches → [Branch Name] → Settings
2. Set the Calendar Status to "Under maintenance"
3. Save

Best Practice

Before activating maintenance:

1. Notify users if possible (email, notice)
2. Choose low-traffic times
3. Keep the time window as short as possible
4. Deactivate immediately after completion

User-Branch Assignment

For Company Administrators, it's possible to assign specific operators to specific branches.

Assign a User to a Branch

1. Go to Users in the menu
2. Open an operator's record
3. Go to the Site Assignment tab
4. Click Manage assigned sites
5. Select the branches where the operator can work
6. Save

Check Assignments

To see which users can access a branch:

1. Go to the branch page
2. View the list of assigned users
3. Filter by role